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Shipping Details

We Offer Free Shipping Worldwide! 

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SHIPPING TIMES

Delay Notice: Some packages may experience a 1-2 week shipping delay, due to high demand and worldwide supply chain disruptions

REGIONS

North America

 

USA 6-10 Business Days

Mexico 7-15 Business Days

*Due to unforeseen logistical challenges, we are currently experiencing delays in shipment to Hawaii, Alaska, and military addresses.

 

Africa

 

South Africa 7-12 Business Days

Rest of Africa 10-20 Business Days

 

Australia

 

Australia 5-10 Business Days

New Zealand 5-10 Business Days

 

Asia

 

Singapore 3-6 Business Days

Malaysia 3-7 Business Days 

United Arab Emirates 6-10 Business Days

Saudi Arabia 5-15 Business Days

Rest of Asia 

  • Local Post 10-15 Business Days

  • Insured DHL/FedEx 1-3 Business Days (Recommended)

 

Europe

 

United Kingdom 5-10 Business Days

Ireland 5-10 Business Days

Germany 5-8 Business Days

Switzerland, Sweden, Belgium & Denmark 5-15 Business Days

France 6-10 Business Days

Italy 10-15 Business Days

Rest of Europe 5-10 Business Days

 

South America

 

South America

  • Local Post 10-20 Business Days
  • Insured DHL 2-5 Business Days (Recommended)

 

Canada - Not authorized for sale in Canada

We currently ship to the following countries:

North America: Mexico, and the United States.  

Australia: Australia and New Zealand. 

Africa: South Africa

Asia: Hong Kong SAR, Israel,  Japan, Malaysia, Saudi Arabia, Singapore, Thailand, and the United Arab Emirates. 

Europe: Austria, Belgium, Denmark, France, Germany, Ireland, Isle of Man, Italy, Netherlands, Portugal, Serbia, Spain, Switzerland, and the United Kingdom.

 

HANDLING

All orders will typically be dispatched within 1-3 business days from our warehouse and all orders will include tracking from dispatch to delivery. We do not ship during weekends.

RoseSkinCo is not responsible for delays, unclaimed, returned to sender, lost, damaged shipments, or orders sent to incorrect, invalid addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and we will assist as much as possible to trace a missing parcel. Please feel free to email us at info@roseskinco.com if you would like assistance with your package.

RoseSkinCo is in no way responsible for any customs or import charges, charged to the customer by the shipping service and/or local government authorities.

 

TRACKING YOUR ORDER

We will send you a tracking number to your email once the package has been shipped.

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SHIPPING ENQUIRIES

Please direct any shipping related inquiries to info@roseskinco.com.

 

90 DAY MONEY-BACK GUARANTEE

RoseSkinCo is proud to offer a 90 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please click here.

 

REFUNDS & RETURNS

If your item arrives damaged or is malfunctioning you can return it and we will cover the shipping. You will need to return it in the condition that you received it in. This refund is valid within 1 year of purchasing. Email us at info@roseskinco.com for more details.

If you are unsatisfied with your item you can return it for a full refund under the 90 day guarantee, you would have to trial the item for 70 days before exercising this option.

Click here for more details

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