Shipping Details
We Offer Free Shipping Worldwide!
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SHIPPING TIMES
COVID-19 Notice: Some packages may experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lockdowns.
We have noticed some delays specifically with orders going to Norway, Israel, Greece and Ireland. We are working with our partners to help clear these packages, as quickly as possible.
REGIONS
North America
USA 6-10 Business Days
Mexico 7-15 Business Days
Africa
South Africa 7-12 Business Days
Rest of Africa 10-20 Business Days
Australia
Australia 5-10 Business Days
New Zealand 5-10 Business Days
Asia
Singapore 3-6 Business Days
Malaysia 3-7 Business Days
United Arab Emirates 6-10 Business Days
Saudi Arabia 5-15 Business Days
Rest of Asia
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Local Post 10-15 Business Days
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Insured DHL/FedEx 1-3 Business Days (Recommended)
Europe
United Kingdom 5-10 Business Days
Ireland 5-10 Business Days
Germany 5-8 Business Days
Switzerland, Sweden, Belgium & Denmark 5-15 Business Days
France 6-10 Business Days
Italy 10-15 Business Days
Rest of Europe 5-10 Business Days
South America
South America
- Local Post 10-20 Business Days
- Insured DHL 2-5 Business Days (Recommended)
We currently ship to the following countries:
North America: Mexico, and the United States.
Australia: Australia and New Zealand.
Africa: South Africa
Asia: Bahrain, Hong Kong SAR, Indonesia, Israel, Japan, Kuwait, Malaysia, Philippines, Saudi Arabia, Singapore, South Korea, Thailand, and the United Arab Emirates.
Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Isle of Man, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Portugal, Russia, Serbia, Slovakia, Spain, Sweden, Switzerland, and the United Kingdom.
South America: Brazil.
HANDLING
All orders will typically be dispatched within 1-3 business days from our warehouse and all orders will include tracking from dispatch to delivery. We do not ship during weekends.
RoseSkinCo is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and we will assist as much as possible to trace a missing parcel. Please feel free to email us at info@roseskinco.com if you would like assistance with your package.
RoseSkinCo is in no way responsible for any customs or import charges, charged to the customer by the shipping service and/or local government authorities.
TRACKING YOUR ORDER
We will send you a tracking number to your email once the package has been shipped.
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SHIPPING ENQUIRIES
Please direct any shipping related inquiries to info@roseskinco.com.
90 DAY MONEY-BACK GUARANTEE
RoseSkinCo is proud to offer a 90 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please click here.
REFUNDS & RETURNS
If your item arrives damaged or is malfunctioning you can return it and we will cover the shipping. You will need to return it in the condition that you received it in. This refund is valid within 1 year of purchasing. Email us at info@roseskinco.com for more details.
If you are unsatisfied with your item you can return it for a full refund under the 90 day guarantee, you would have to trial the item for 70 days before exercising this option.